We're up! A new year at ASU and we've moved to BB9. After 2 weeks of crash and burn, the system seems stable. New instructors are signing up for workshops, searching the Blackboard site for startup guides, taking training classes and asking for help.
Experienced instructors, aren't quite as prepared. They left campus in the Spring with their course copy requests submitted and now, thinking all is right with the world, are once again attempting to get into their BB8 shells. And guess what? They're stumped. Something familiar was taken away and now they're strangers in a strange, oddly familiar and yet mysterious land.
So, based on the 50+ email messages and 12 angry phone calls left for me in the last 48 hours, I appealed to the instructional designers of ASU to compile a quick Top 10 list of BB9 queries. The Training Group at our ASU University Technology Office came through, kindly including a number of suggestions from the faculty of CoPP, adding some they've heard (very helpful, as I hadn't heard those yet...or discovered the solutions) and here you have the collective hive-mind confusion made less confusing. Check it out!
And in case you haven't seen their most excellent Blackboard 9 Instructor Help Site, please check that out too. A wealth of resources, tips, answers, ideas. Again, BB9 is admittedly not the most intuitive interface, and ASU got off to a rocky start, but BB9 is here to stay and has a lot under the hood. Visit the help sites, explore, get over our collective crankiness and use technology effectively to make teaching and learning an engaging, meaningful experience. Cuz that's why we're here. Have a great semester!